Cluster 2 (Lay Ching’s cluster) started their Befriender’s training last Sunday at Expo Hall 9 with a BANG! (literally) Yup! The air was filled with occasional “bangs!” as we learned the art of making balloon hats from our expert trainer, Charles. Ha ha. The balloons don’t normally burst so easily (they are high quality Kualatex balloons) but the air in Hall 9 tends to contain more static!
Nevertheless, our guys and girls had a fun and enjoyable time overcoming their fears of twisting the balloons and ended up with some really imaginative creations I must say! After a really short crash course, we were sent out to bless the people in Hall 9 with our balloons and also to find out the name, hobby and favourite food of 3 people each!
To summarise our learning, here’s what’s important when you meet new people.
1.
Initiative – Make the first move by going up to the person to introduce yourself! You can start by asking where he is from and what he likes to do! Reciprocate by sharing something interesting about yourself too!
2.
Sincerity – Let the person know you are sincere about knowing more about him/her. This can be communicated through your body language as well as your tone of voice. Smile more, maintain eye contact (don’t stare though!) and speak slowly. Be patient in listening and don’t cut the person off to talk to someone else halfway. If you need to, excuse yourself properly.
A good firm handshake (or light pat on the shoulder for those of same gender) also does wonders to let the person know he/she is valued as a guest and communicates warmth and acceptance to the person.
3.
Teamwork – When possible, go in pairs so that you can avoid awkward pauses when you are not sure what else to say! This will also let our guests know that we are not just individuals but part of a bigger family. Going in pairs or small groups also builds up your confidence as you are working as a team, not alone.
Well, I hope these pointers have been useful for you! Practice them every opportunity you have and let’s learn together to be good hosts to our friends and guests!
Cheers,
Joshua Teo